Having followed this topic, it would appear that you get preference for being on VW's Facebook group. It looks like I'll be waiting for some time then, as there's no way I'm joining Facebook and as AndyF also said, I'll possibly sell mine before receiving the update. The only difference with me, is ...

I spoke to VW Customer Services on 8th December. This is a short extract from an email that followed. "Thank you for taking my call earlier this morning. I have contacted Listers Volkswagen (Evesham) to confirm the software availability for your vehicle. The 3.0 software is available for your I...

Yes, I believe it became available when software v2.3 was rolled out.

Sorry I can't give you an answer as I don't schedule charging.

Update.

I did manage to get in touch with EO and they advised me that there was an update in the pipeline, but it hadn't been rolled out yet, so still a mystery.

Update: Since my last post, VW Customer Support contacted me to say they were going to talk with my dealer (Listers Evesham). Anyway, on Monday, Listers rang and one of their technicians arranged to come over to my house on Wednesday. First of all he tried a new charging cable. This worked. He then ...

Having driven my First Edition for eighteen months now, I have been more than happy with the actual performance of the car. However, the software and updates are another story. I've had the dealer installed 2.4 update and the car is running fine. The only issue I have had since, is with charging at ...

Update: I chased EO and VW yesterday. Basically, nobody had any information regarding a fix. I have been promised return phone calls next week, so let's see what happens. Initially, I received good contact support from EO, but nothing for nearly two weeks now and as for VW Customer Support, they're ...

I was asked to try this method by EO support, but unfortunately it doesn’t work for my charger.

It will be 2 months for me next week since v2.4 and still no sign of v3.0.

Not being a high mileage user, it wasn't until two weeks ago I needed to charge my car at home. When I tried, I kept getting error messages and the light in the car's charge port turned red. I rang EO support to get some help. Anyway, to cut a long story short, it would appear that after the 12v bat...