App access - guest account

All Volkswagen ID.4 related discussions
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dwm83
Posts: 2
Joined: Tue Oct 29, 2024 12:25 pm

Post by dwm83 »

I have recently bought a 2021 ID4. My wife is the primary driver and I am set up as a guest account. When I log into the VW app using my guest account the car is greyed out. I can see the status under the vehicle health report, but cannot see charge level, set the air con etc like you can on the primary account app.

I’ve attached a screenshot.

I have tried deleting/reinstalling etc. Is it normal app behaviour for the car to get greyed out on a guest account or am I missing something?!

Any help you can give will be gratefully received!

IMG_1241.png

Bobster86
Posts: 7
Joined: Sun Aug 11, 2024 8:51 pm

Post by Bobster86 »

Yes we have the same experience - I think from memory it will allow access to the person who last used the car? The only real benefit i can see with having separate profiles is being able to more easily swap between which phone is connected to the car - but we just now stick to one account and change the phone on the account as we need to - that's less faff than having separate accounts.
dwm83
Posts: 2
Joined: Tue Oct 29, 2024 12:25 pm

Post by dwm83 »

Thanks useful to know it’s not just me. Unfortunately for various reasons that workaround won’t be logistically sensible for us. A frustrating app!
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