??ID.4 Voice Control Not Connected Error

[bimba7]

I’ve been driving my ID.4 for a few days, and whenever I try to use voice control to navigate to a landmark, I get an error saying, “Sorry, unable to connect to the internet, please try again later.”

I can see that I have signal bars, a 4G signal, and the globe icon, so I’m confused if voice control/navigation uses a different network connection compared to the built-in system.

The car is properly connected to the We Connect ID app and has software version 3.0.0.

[Vander]

I've been having this a few times over the last few weeks, just as you describe.

Almost always rights itself later in the journey. More VW server issues?

[Kalys]

Voice control and navigation usually rely on the same internet connection as the rest of the car's systems. Even if you have a good signal, it might be an issue with the car’s connection to the voice service specifically.

[icowden]

To be honest, even when it's working I've never been able to get it to navigate to a landmark. It usually just picks something random or claims that what I've said doesn't exist.
I had to turn off the "hello id" feature as it just kept on activating. I really don't understand why auto manufacturers persist in developing their own substandard in house systems. Just pay for Google AI integration for goodness sake!